On April 22, 2022, Channele2e revealed the top 100 managed IT services providers (MSPs) for 2022 in healthcare, legal, government, financial services, manufacturing & additional vertical markets. This is a global ranking from counties like India, South Africa, Australia, The Netherlands, Japan, Taiwan, UK, Brazil, Canada as well as the US. The Brookfield Group was ranked #56! And one of only 2 Indiana companies mentioned. We are proud to be recognized on this prestigious ranking and to continue to deliver the best-in-class services to our clients. Click here to read more.
This year’s research revealed several key MSP business, security and market trends. Key takeaways include:
- Surging MSP Revenues: Honorees generated a combined $3.05 billion in vertical market annual recurring revenue (ARR) in 2021, up 42% from $2.14 billion million in 2020. The surge involved extremely strong MSP merger and acquisition (M&A) activity; accelerated demand for cloud & cybersecurity services; and successful MSP pivots amid the continued COVID-19 pandemic.
Key Verticals: The most successful vertical market MSPs are zeroing in on healthcare and manufacturing, with continued strong interest in financial services, legal and government opportunities. - Managed Security Services: All of the honorees offer some form of managed security services – particularly backup and disaster recovery (96%), endpoint detection & response (EDR, 88%) and managed detection and response (MDR), 82%). Moreover, the MSPs increasingly focus on emerging areas such as Cloud Security Posture Management (CSPM, 49%) and eXtended Detection and Response (XDR, 38%).
- End-Customer Reach: The Top 100 Vertical Market MSPs now manage more than 6.1 million users across their customer sites as of 2021, up from 3.1 million in 2020.
- Top 10 Strategic Technology Partners: MSPs consider their top vertical market technology partners to be Microsoft (46%), ConnectWise (18%), Datto (18%), Cisco Systems (15%), Dell Technologies (14%), Ingram Micro (13%), Amazon Web Services (10%), SentinelOne (10%), Fortinet (9%) & Tech Data (7%).